I want to test it.

So when you click on the above you get:
Shopping Cart Diagnostic Utility v 1.0.49
Current domain is: support.magneticone.com

Access denied for user 'nobody'@'localhost' (using password: NO)
SELECT COUNT() AS total FROM
Check Type: Check Results: What to do:
Store Information
Shopping Cart Unknown Your shopping cart is unsupported or not found in the current directory
1. Please check the m1info.php file located in shopping cart root directory
2. Check if your shopping cart is in supported shopping cart list for all products you bought
3. Use form below to get support with this issue

Nothing to download and check your own server ...

Hi, Thank you for your note. We'll update the file in few minutes.

Attempting to use this diagnostic utility, I go to my website: silkfromthehartz.com/m1info.php I get the same as the comment from FCWC from Nov.30 '10 - it says Access denied for user 'nobody'@'localhost' "Your shopping cart is unsupported or not found in the current directory." "Use form below to get support with this issue:" but there's no form.
I built our site with cre-loaded 6.2 and upgraded to 6.4.1. The public_html folder and the catalog_new folder are both folders under the root directory. I uploaded the m1info.php file to both the root and the public_html, but get the same result.

Hi,

Just reloaded the file once again. Please try to download the latest version now.

Shopping Cart Diagnostic Utility version should be 1.0.53 (not v 1.0.49). Let me know if the issue remains.

Thank you,
Oksana

I get this erro:

You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ') AS total FROM' at line 1
SELECT COUNT() AS total FROM

what to do?

Hi,

Can you please provide us the URL to your m1info via e-mail contact [at] magneticone.com to check and offer possible solution.

Waiting to hear form you,
Oksana

I get this error on www.karlu.com

You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ') AS total FROM' at line 1
SELECT COUNT() AS total FROM

Can you please look into it?

Hi Louis,

Please make sure that you have uploaded m1info.php to your store root. In case it is in your store root, please contact us via ticket so we could investigate it more deeply:
http://support.magneticone.com/index.php?/Tickets/Submit

Thank you,
Oksana

Hi - the http://support.magneticone.com/files/m1info.zip is either deleted or there is some permission issues, as i cannot download the file so i can test my server for the required libraries.

Please let me know if there is a new file and update the post.

Thanks

Hi,

Thank you, we have fixed the file. Please check now.

Can you please tell me what should i do with the errors in my http://dayshop.gr/m1info.php

Non-printable characters in Product Descriptions - many errors

and

Leading/trailing slashes in configuration values 2 errors

would the Zen Cart Advanced XML Export work with my website?
I am creating a new website for testing purposes at dayshop.gr but the final store will be uploaded to shopday.gr would your Zen Cart Advanced XML Export work also for my final site or should i wait to upload the final version to shopday.gr

Hi Theodore,

Thank you for your question.

Those warnings are not major and they will not affect our module, so you are welcome to proceed with installation.

Best Regards,
---------------
Oleksandr

Using X-cart 4.1.x - Getting following error when m1info.php
http://www.memorial-urns.com/m1info.php

Shopping Cart Diagnostic Utility v 1.0.53
Current domain is: www.memorial-urns.com

Access denied for user 'apache'@'localhost' (using password: NO)
SELECT COUNT() AS total FROM

Hello Vaughn,

Thank you for your question.

First of all please check if you've uploaded diagnostic utility to the store root directory. Your store root directory is http://www.memorial-urns.com/store
Once it is done, please contact us using form at the bottom of the utility in case the issue remains as currently we cannot see it there.

Please let us know how it goes.
Kind regards,
-----------------
Oksana Semenyuk
Head of Support Department