04 Jul 2008 

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Support Center » Knowledgebase » MagneticOne Store
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 X-Cart Mods (79)
 Upgrade (13)

 Articles
 Can I use the same module on several sites/domains/servers?
  According to MagneticOne licence agreement every purchased module could be used only on one site, domain or server.I
 I need some additional functionality to be implemented into your modules. Can you help me?
 Yes. If you need some additional functionality to be added into any module developed by MagneticOne company, please
 I have uploaded files, but getting error: Fatal error: Unable to read xxx bytes in xxxxxx.php on line 0. What is wrong?
 This error means that you uploaded files in wrong transfer mode. Encoding data corrupting during upload in incorrect mode.
 What is the file I just downloaded?
 This is module package. It contains module itself, installation and upgrade instructions.Some packages also include SQL commands a
 Why should I upgrade?
 MagneticOne Team is constantly working to improve the products we are offering. There are few important changes including additional functionality and reliability in every new version released
 License not found
 Please make sure you properly generated license file regarding installation instructions. The domain you specified during checkout should match the domain where you run MagneticOne module. If you would like to use software on other doma
 Do you have any demo available?
 Yes, we provide 2-weeks trial version on most of our products. You can check the link at the bottom of product description. Follow that link and fill the form. You will get the license key and do
 Unable to read license key
 Module unable to read Licensed Key required for proper work of software.Please make sure you have entered the License Key on module settings page of your administration section.License Key can be found in order notification email or on yo
 SHA1 hash incorrect (License key may have been tampered with)
 Your License Key is incorrect. Please make sure you have entered proper License Key on module settings page of your administration section. You can install the software on single domain regarding license agreement. To use it on more than one store y
 MD5 hash incorrect (License key may have been tampered with)
 Your License Key is incorrect.Please make sure you have entered proper License Key on module settings page of your administration section.You can install the software on single domain regarding license agreement. To use it on more than o
 License key does not match key string in License key file
 Your License Key is incorrect.Please make sure you have entered proper License Key on module settings page of your administration section.You can install the software on single domain regarding license agreement. To use it on more than o
 License has expired
 Your license has expired. If you used the trial license and would like to continue using the software, please order the module from MagneticOne Store Replace the old License Key with n
 Host name does not match License key file
 Regarding our license argeement, each module can be installed on single domain. If you would like to use the software on other stores you need to order additional licenses.
 IP does not match License key file
 IP address doesn't match the addres in license. Please contact MagneticOne Store department if you moved your domain to other host.
 License disabled
 You license has been disabled. Possible reasons:Module disable itself in case it runs on NON-LICENSED domain (domain that not listed in your license). You should also receive the email notification
 License suspended
 You license has been suspended. Possibly there is a problem with payment. Please contact MagneticOne Store department if you think it's mistake.
 Unable to communicate with licensing server
 Software can't communicate with licensing server for license validation. Please make sure you're running module on live server. Check your firewall settings.You need to request your hosting provider to check the server settings.
 License key not valid
 Please make sure you have entered the correct License Key on module settings page of your store administration section.Please note, that regarding license agreement our software can be installed on single
 License is OK
 Your license is valid. The software is ready to use.Thank you for using MagneticOne products
 Domain Migration
 If you are migrating there are 2 issues that need to be taken care of reguarding MagneticOne software. 1. You need to upload the module again. You can either get a download at your MagneticOne Store account (available for a year after purchase
 Does my hosting meet the technical requirements for your modules?
 Yes, almost all hostings do. To make sure all tech requirements are met please upload m1info.php to your Shopping cart root directory. Then open it in a browser. You will see a table with all requirements, checked for your store. If you see any descrip
 Upset or have complains - fill out the Complaint Form
 We understand how disappointing it can be when your expectations are not met. If you pointed us the way usual high standards of our products / services were not met in this instance, it would give us a chance to improve your experience with our company
 Fatal error: Currupted encoded data detected
 This error means that you uploaded files in wrong transfer mode. Encoding data corrupting during upload in incorrect mode.Ple
 Just installed Zend Optimizer and still getting "Zend Optimizer not installed" message
 In this case most likey Zend Optimizer is not enabled.Please Go to the PHP.INI (if using XAMPP go to XAMPP> Apache > bin >php.ini) and at the end of the file find the entry: zend_optimi
 Call to undefined function: sha1()
 You have PHP 4.3 or older installed on your server. We strongly recommend to upgrade it to newer version. Using PHP 4.3 or older may cause some serious security problems. Please contact your hosting company with PHP upgrade request.If you don't
 Recommended hosting company
 We recommend you following hosting company - webhosting.uk.com.Quick advantages of this hosting company:Outstanding finctionality (hostin
 MagneticOne store policy concerning discount coupons, customer loyalty points and other bonuses
 We are commited to providing the best customer service. In order to show our appreciation we have a customer loyalty program, which allows you to accumulate rewarding points from every order you place. These points can be redeemed during checkout and
 Zend Optimizer and IonCube Loader encoded versions. What to choose?
 Zend Optimizer and IonCube Loader are PHP extentions that allow to rud decoded scripts. According to MagneticOne policy, we are providing encrypted versions of our products only. Thus you need to have some decoding software installed on your server, pa
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